Ticket Office Issues

whipper

Well-Known Member
Joined
21 Sep 2009
Messages
1,558
Location
Salford
Anyone else having issues speaking to the ticket office? Well may may not be exactly the ticket office option 1 option 1 option 4. All I want to do is add my son the friends and family list. Won't let me do it in the app.

Tried 5 times today, on hold in a queue the 5 minutes later you just hear an automated "Good Bye" and disconnects.
 

Asian Blue

Well-Known Member
Joined
22 May 2005
Messages
493
Location
Bangkok
Team supported
Man City
Anyone else having issues speaking to the ticket office? Well may may not be exactly the ticket office option 1 option 1 option 4. All I want to do is add my son the friends and family list. Won't let me do it in the app.

Tried 5 times today, on hold in a queue the 5 minutes later you just hear an automated "Good Bye" and disconnects.
Trying to renew Cityzen card which expires Sunday…. Left on speaker phone for over an hour with no answer ???
Any one know of another number to call ??
 

MadchesterCity

Well-Known Member
Joined
12 Sep 2009
Messages
10,218
The ticket office has been outsourced which is a massive problem, was on hold for three times for well over an hour as they can't transfer you to the people you need to talk to. Someone mentioned an email address, can you share please
 

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